Refunds
Refunds
Refunds are only given for medical reasons. Refunds will not be given for covid-related reasons
unless there is a complete mandatory shutdown of the program.
Competitive Program Withdrawal Notice
We have a 30-day withdrawal notice period. Therefore, we need to be advised before the start of the last month of swimming, or fees for the following month will be charged. For example, notice given on March 10 will result in fees for April being charged. The swimmer is free to swim to the end of April, since fees are paid for that period. There is an exception for supported medical reasons, but an eligible person who is not vaccinated who is no longer able to enter a facility because of a change in the rules will not be provided a medical exception – the 30-day notice period will apply.